Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-desert-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://dune-buggy-desert-dubai.terratrek.net.
  2. Mobile applications and software we offer.
  3. Online services and tools provided by our company.
  4. Interactions through various communication channels, such as emails, phone calls, and text messages.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Account Creation: When you sign up as an authorized user for our services, we collect account-related information such as your name, email address, and password.
  2. Transactions: Any financial transactions conducted on our platform require payment information, including card details or other payment method data.
  3. Website Visits: We track user behavior on our websites through analytics tools to understand website performance and user preferences.
  4. Communications: If you choose to receive marketing materials, newsletters, or promotional emails from us, we will use your contact information for these purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. Here’s a detailed breakdown:

  1. Account Information: This includes your name, user ID, email address, and any other details required to create and manage your account.
  2. Payment Details: We securely store payment information like credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
  3. Financial Data: In addition to payment info, we may collect banking details and transaction history if you choose to use our financial services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, mobile phone numbers, or device tokens for user analytics and service optimization.
  6. Location Data: With your consent, we can track your location to provide personalized content and services.
  7. Feedback and Reviews: Any comments, reviews, or ratings you submit to us become our property and will be used for improvements and marketing purposes.
  8. Social Media Information: If you log in through social media accounts, we may collect data from those platforms, such as your profile picture and public posts.
  9. Product Preferences: We store information about products you’ve viewed or purchased to personalize your future interactions with our platform.

Cookies Policy

We use cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device by our website or third-party services. Here’s a classification:

  1. Strictly Necessary: These cookies enable core functionalities, such as remembering login details and maintaining session state.
  2. Preference Cookies: Used to remember your preferences, language settings, and display options.
  3. Analytics Cookies: They track website usage metrics to improve our services and understand user behavior.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, including:

  1. Legal Requirements: We may need to keep certain data to comply with laws, regulations, or legal proceedings.
  2. Business Operations: Some data is essential for our day-to-day operations and business strategies.
  3. User Preferences: Personalized content and recommendations are made possible by storing user preferences over time.

Upon request or when no longer needed, we will delete or anonymize your personal data. You can also request a copy of the data we hold about you at any time.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access and Rectification: You have the right to access and correct any inaccurate or incomplete information we hold about you.
  2. Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your data.
  3. Restriction: You may limit our processing of your personal data under specific circumstances.
  4. Data Portability: We can provide your data in a format suitable for reuse with other services.
  5. Objection and Non-Discrimination: You have the right to object to certain uses of your data, and we must respect this right without any adverse impact on you.
  6. Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for updates.

Contact Us

For any questions, requests, or concerns regarding your data privacy, please reach out to our dedicated privacy team: